This tip is a short one, but it will save you a lot of time and energy.
When I order a coffee, I usually get… a coffee. If I’m feeling crazy, I might get an iced coffee. Apparently, coffee comes in many different combinations and flavors. As a PA, you will often be tasked with getting people their caffeinated liquid of choice. This is when your handy dandy notebook comes into play.
When someone asks you to fetch their “Iced-Venti-Double-Macchiato-Soy-Latte-Green-Tea-Pumpkin-Chai” make sure they specify whether they want their “Iced-Venti-Double-Macchiato-Soy-Latte-Green-Tea-Pumpkin-Chai” sweetened, or unsweetened! The last thing you want, after parking a mile away (there is never a place to park near a coffee house in LA), and standing in line forever (there are always 900 people in line brandishing iPads and sporting trendy blazers), is to have the barista ask, “Sweetened?” …and you have no idea. Saying, “Well, she’s a chick, so she probably wants it sweetened.” is the wrong answer. Then, once you find a way to fit all of that coffee on your body, somehow survive the mile back to your car, and drive all the way back to set, you will learn that she wanted it unsweetened. Now, you get to go back to “Coffee House X” and fetch her an unsweetened “Iced-Venti-Double-Macchiato-Soy-Latte-Green-Tea-Pumpkin-Chai” before she snaps and kills the locations guy.
People are very particular about their coffee. Get every detail right! Sugar or “Sweet n’ Low”? One packet or two? Milk, 2%, or soy? Sweetened or unsweetened? Now, do this with six different orders. You are NOT going to remember. Write it down. Be detailed. Get everyone’s name as you’re taking their orders. Make sure the barista writes the names on every cup.
People can be bitches without their coffee. Become excellent at it, and you will turn into “that guy who’s awesome at everything”!!
Any PAs out there have crazy coffee run stories?
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